What is karma currency?

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How do our Charity Gift Cards work?

You make a donation and we issue you with a tax deductible karma currency charity gift voucher. Then you send the voucher via mail, email or print out. The lucky recipient receives the voucher from you. They come back to the website and give the donation to the charities closest to their heart.

Perfect for Christmas, birthdays, anniversaries, weddings, mothers day or just a great way to say thank you.

They're memorable, meaningful, eco-friendly and a great way to spread good karma across Australia and around the world!

And before you ask… "How much of my donation, once redeemed, is passed on to the designated charity"? We can tell you 100%. By charging a small processing/handling fee of $3.95 on top of the value of the charity gift voucher, we make sure that 100% of the money given to a charity; gets to that charity. And that's good karma!

Are Charity Gift Cards tax deductible?

Yes they are.

Who qualifies for a tax deduction for a Charity Gift Card, the giver or the gift recipient?

Only the giver qualifies for a tax deduction.The Recipient will not be entitled to claim a tax deduction by redeeming their Charity Gift Voucher.

However, if the Recipient wishes to make a donation to participating charities that exceeds the amount of the Charity Gift Voucher, then the Recipient must pay the balance with a credit card. In this case, the Recipient will be entitled to a tax deduction for that additional amount (provided the additional amount is $2 or more) and Karma Currency will provide a receipt to the Recipient.

How much of my donation, once redeemed, is passed on to the designated charity?

100%. By charging the donor only the bank processing fees of 1.0% + 10c on top of the original total donation value, we make sure that 100% of the money given to a charity, gets to that charity

Do karma currency gift vouchers expire?

Karma currency vouchers are valid for 12 months from the date of issue which is displayed on the voucher. If all or part of the amount shown on this voucher has not been redeemed within 12 months of the date of issue, then all funds will be passed on to charity. Specifically, 50% of amount that has not been redeemed will go to the “default charity” as selected by the donor, with the other 50% of the donation vesting with the Karma Currency Foundation to help us continue our goal of raising funds and awareness for our charity partners.

I want to pick the gift to send to my friends/family. Can I do this?

Absolutely! Simply search for the gift here and click on Send to a Friend.  

How are charities selected to be listed, are they charged a fee?

Only charities with DGR type 1 status are elligible (endorsed as a deductible gift recipient under item 1 of the table in section 30-15 of the Income Tax Assessment Act 1997). This precludes organizations that have DGR status and operate as a Private or a Public Ancillary fund.  You can check for this on the Australian Government Charities Register  

Charities that are registered with karma currency pay an annual membership fee of $300 a year which helps us maintain this website.

By the way, if your favourite charity is not listed with us then please feel free to drop them a line and direct them to sign up here 

How do I know that karma currency will be reliable in handling my charitable funds?

Besides abiding by the general rules of karma, we are audited annually and hold all relevant fundraising licenses across Australia. Moreover, all charities are provided with the ability to reconcile all deposits with reporting detailing all donations made. Charities can access this information through their password protected account.

How do I know that it is safe to use my credit card?

Karma Currency Foundation utilises the eMatters Payment Gateway for online credit card transactions. eMatters processes online credit card transactions for companies in almost all industries in Australia and New Zealand.

All online credit card transactions performed on this site using the eMatters gateway are secured payments.
- All transactions are performed under 128 Bit GeoTrust SSL Certificate.
- It is fully automated with an immediate response.
- No human intervention is required to complete this credit card transaction.
- This is far safer than providing your credit card to a waiter or a retail sales person.
- No record of your complete Credit Card Number is made available to Karma Currency Foundation Limited.
- eMatters has been certified by their processing bank.
- eMatters has been approved by many global banks.
- Verified by Visa and MasterCard SecureCode enabled.
- IP Global Positioning Fraud Management Software.
- BIN checking, ensuring the cardholder is linked to the correct bank.

For more information about eMatters and secure credit card payments, please visit www.ematters.com.au

My gift recipient deleted the email containing their Charity Gift, how can I resend it?

Simply log in to your account and re-send to the gift recipient.

We will not replace vouchers if they are lost or stolen, we are unable to post out a replacement however you can log into your account to retrieve the redemption code for the Karma Currency site to send to the recipient.

If, due to technical malfunctions, this voucher is not able to be redeemed, your sole remedy, and our sole liability, will be the replacement of this voucher with another voucher for the same amount.

I've lost my tax receipt(s). How can I be reissued my tax receipts?

Your receipt will be emailed to you immediately upon purchase plus you will have the further option of printing out your receipt from the site. If you find you have not received your tax receipt please check your JUNK mail inbox as your SPAM filter may have incorrectly categorized the email. However, if you have lost your receipt please contact us and we will reissue another.

What if the person to whom I am sending a karma currency Gift Voucher does not have Internet access?

If you are sending a Charity Gift Voucher to someone who does not use the Internet, choose the option to request we post a Gift Voucher Card and you may suggest that you or a friend or relative can assist them in redeeming the voucher online. At this time, redemptions can only be done online with the code on the voucher.

When does karma currency transfer donations to chosen charities?

The monies are first deposited into the karma currency Trust Fund and are then transferred quarterly to the charities. This saves processing time for the Charities as they are depositing one lump sum instead of processing and receipting many smaller amounts, they can concentrate their time on doing good.

How long does it take for my card to be delivered?

If you have selected email or print out, delivery is instantaneous. If you select post as the delivery method of the Charity Gift Voucher to a Recipient we will, upon processing your order, dispatch the Charity Gift Voucher to the nominated delivery address within 3 business days of the order being processed. Karma Currency will not be responsible for any loss, delay or other complications associated with the delivery of the Charity Gift Voucher to a Recipient.

I work/volunteer for a charity that might want to use the karma currency. What do I have to do?

 Point them in the direction of the registration page which is here or send us the email address & phone number of the person to contact. We welcome all DGR1 registered charities. 

How do I know how much I have given or redeemed?

Simply click on “my karma account” located at the top of this screen. Then, enter your email address and password and your full ‘give’ and ‘redeem’ history plus tax receipts are available to view, print out and enjoy!

I am having trouble with cookies on the site.

Unfortunately with so many operating systems and so many different IT environments out there, ‘cookie’ issues do arise from time to time. These cookies are simply placed there to enhance the user experience so please if you do have issues send us an email to let us know (plus a screen grab of where the issues took place will also help our IT guys fix it ASAP). Thanks for your patience!